Support

Myp&wc power

A Portal Made For You
DISCOVER MY P&WC POWER
Welcome to MyP&WC Power, our online customer service engine that makes it easy for you to connect with us anytime, anywhere.

FEATURES DESIGNED FOR YOU
The portal is optimized for any device, which means you have full transactional capabilities on your desktop, tablet and smartphone. This gives you rapid access to the information you need and to our support tools.

ACCOUNT MANAGEMENT
The MyP&WC Power portal lets you manage your P&WC products and services easily, wherever you are.
  • Manage your account information and settings.
  • View and manage your orders, quotes and invoices all in one place.
  • View your subscriptions and manager user permissions.
  • View, submit and download your agreements.

PERSONALIZED DASHBOARD
With your personalized dashboard, you can easily see the services that are relevant to you.
  • Log in and access all of your services from this single page.
  • Customize your dashboard by choosing which widgets you want displayed and where you want them displayed on your dashboard. (You will see the default dashboard at first)
  • Receive information about your orders, technical publication updates or claim status via online notifications or email.

FIND & BUY ENGINE PARTS
MyP&WC Power's search engine makes it easy to search for information and parts across the entire site or narrow your search to a specific section or technical publication.
  • Browse the catalogue by aircraft, engine model or engine section.
  • Review detailed parts' specifications.
  • Check price and availability in real time.
  • Request a quote for any type of part, including exchanges.
  • Complete your purchase online in just a few clicks.

TECHNICAL PUBLICATIONS
With our technical publications section, it is easy to stay up to date with the technical information pertinent to your engine or fleet.
  • Leverage the advanced search engine across all publications at the same time.
  • Zoom in and out of high-resolution illustrations and text.
  • Access current and prior point revisions.
  • Quickly identify highlighted warnings and cautions.
  • Print selected content in .pdf format.

SHOPPING CART
MyP&WC Power includes full e-commerce capabilities.
  • Purchase parts and technical publications on a single order.
  • Save items in your shopping cart to purchase later or forward items to someone else in your organization.
  • Accept a quote and proceed directly to checkout.
  • Order parts from the Illustrated Parts Catalogue.
  • Generate copies of invoices for your records.
  • Pay for orders, choosing from multiple payment options.
  • Complete your purchase online and receive tracking information in just a few clicks.

MAINTENANCE PROGRAM
Our flexible pay-per-hour maintenance plans include the Eagle Service Plan™ (ESP®) and our tailored Fleet Management™ Program (FMP), which cover all planned and unplanned maintenance events through a simple per-flying-hour cost.
  • Request a quote or enroll in maintenance programs.
  • Submit hours for multiple contracts online.
  • Request a work authorization.
  • Assign and manage user access to contracts.
  • Initiate your ESP® contract renewal online.

ENGINE RENTAL
Submit your request for a rental engine quote.
  • Access and accept your rental engine quote.
  • Initiate an engine rental return and receive the return status online.
  • Update your monthly rental engine usage.
  • Access and pay your rental invoice.
  • Request a quote for used and new engines.

WARRANTY MANAGEMENT
Register your engine and warranty.
  • Submit a warranty claim quickly and easily with simplified eClaim forms.
  • Save and review your eClaim drafts.
  • View the status of all eClaims under your company account.
  • Archive your closed eClaims.
  • Apply for extended-warranty programs
  • View your warranty policy.

TRAINING & TUTORIALS
MyP&WC Power about ease and simplicity. If you need additional information on how it works, we have online tutorials to help. As soon as your account is created, log in and access MyP&WC Power's comprehensive library of tutorials in the Help section. 

FAQ
We have developed a comprehensive FAQ page available in the Help section to provide 24/7 support and answers to your questions. 

MYP&WC POWER ABOVE AND BEYOND
P&WC is committed to always searching for new and better ways to improve your online experience with us.

MyP&WC POWER

Welcome to MyP&WC Power, our online customer portal that lets you connect with us anytime, anywhere to rapidly and easily manage your engine services and support needs.

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