MONTREAL, February 12, 2020 – Pratt & Whitney, a division of United Technologies Corp. (NYSE: UTX), today announced that Bell 212, 412, 427 and 429 helicopter customers now benefit from a single point of contact to learn about and enroll in aircraft and engine maintenance plans. When enrolling an aircraft into Bell’s Customer Advantage Plan (CAP), customers will also have the option to sign up for a Pratt & Whitney Eagle Service™ Plan (ESP™) for their engine maintenance needs.
“We are pleased to work with Bell to offer our customers a more convenient way to maximize the value of their aircraft and engines,” said Satheeshkumar Kumarasingam, vice president, Customer Service at Pratt & Whitney. “With an Eagle Service™ Plan, customers can keep their engines performing at their best and ready for takeoff at a moment’s notice. They can also reduce unplanned maintenance and expenses, while increasing time between maintenance events.”
Bell is fully equipped and authorized to detail the benefits of Pratt & Whitney’s pay-per-hour ESP™ to helicopter owners and can simultaneously register customers for CAP and ESP™. Bell 427 and 429 helicopter owners can choose ESP™ Platinum or Gold coverage for their PW207 engines, and Bell 212 and 412 helicopter owners can select ESP™ Gold or Gold Lite for their PT6T Twin-Pac® engines.
Pratt & Whitney has built one of the industry’s largest customer service networks around the world that offers personalized and local solutions in all our market segments. To best serve our customers, we have more than 40 owned and designated facilities, two Customer First (CFirst) Centres in Montreal and Singapore for 24/7/365 support, seven parts distribution centres and more than 100 field support representatives and mobile repair teams situated around the globe. Full details about the Pratt & Whitney global service network for turboprop, turboshaft and small turbofan engines are available on the service network map at pwc.ca.
About Pratt & Whitney
Pratt & Whitney is a world leader in the design, manufacture and service of aircraft and helicopter engines, and auxiliary power units. United Technologies Corp., based in Farmington, Connecticut, provides high-technology systems and services to the building and aerospace industries. To learn more about UTC, visit its website at www.utc.com, or follow the company on Twitter: @UTC. To receive press releases and other news directly, please sign up here.
This press release contains forward-looking statements concerning future business opportunities. Actual results may differ materially from those projected as a result of certain risks and uncertainties, including but not limited to changes in levels of demand in the aerospace industry, in levels of air travel, and in the number of aircraft to be built; challenges in the design, development, production support, performance and realization of the anticipated benefits of advanced technologies; as well as other risks and uncertainties, including but not limited to those detailed from time to time in United Technologies Corp.’s Securities and Exchange Commission filings.
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